What we can do for your business
- Dedicated personal assistance
Invoicing and billing services
- Order processing/management
Why should you outsource data processing services to us?
Dedicated and smart support staff
- Multilingual and highly educated remote teams
Retention support and free staff replacement
Internal multi-level quality control and assurance system (ISO 9001:2015 certification)
- 100% secure processes (ISO 27001:2013 certification)
Case study: 1,000 times faster data processing
in 6 months
in 6 months
Industry: FMCG Cashback
Location: Amsterdam, the Netherlands
Size: 51–200 employees
Our client operates the leading fast-moving consumer goods (FMCG) cashback application in the Netherlands. This Dutch location-based couponing company provides discounts and promotions in its app for iOS and Android.
Using our client’s app, users can discover the best discounts at nearby shops, bars, restaurants, and retail chains. Business owners can use the app to promote their businesses with coupons, attracting more clients and converting clicks to bricks. The app also allows businesses to define their customers’ needs and wants by asking customers to fill in an online form with questions, then take photos of their receipts in order to convert them into discounts. Sounds great, doesn’t it?
The results speak for themselves about the Mindy Support team’s capabilities. It is even more than I expected. We are so fortunate to have such a team!
– Happy Customer
Daily entred receipts
A challenge arose when our client received a huge number of receipts via the app. These receipts needed to be processed manually, meaning someone needed to verify each one and then transfer all data from the receipt to a database.
WE GET IT DONE.
Mindy Support formed a team with a team leader who communicates directly with the client’s management. The team leader receives all tasks and training materials, adapts them for the team, and then conducts a workshop in which they explain details of the work. They also act as a supervisor and quality control manager, ensuring that all tasks are done accurately.
Mindy Support is ISO 9001 certified. Our information security management system (ISMS) is built on the basis of ISO 27001:2013 international standards that helps organizations keep information assets secure.
Mindy Support fully respects all rights of data subjects under the General Data Protection Regulation (GDPR) (EU) 2016/679.
According to Article 28 of the GDPR, the relationship between the controller and the processor is regulated by the Data Processing Agreement, which we put in place with each Client
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