While your in-house staff is busy with the core customers facing operations functions, all of the administrative tasks can start to pile up.
Back-office support is very important to the overall operations of your business, but your employees simply do not have time to get around. This is where back-office outsourcing comes to the rescue. Not only can it help you get everything organized, it can also save you a lot of money along the way.
Back-Office Support Services
Improve your Core Business Functions
By freeing up resources devoted to back-office tasks, you receive a significant business advantage. This money can be used for improving your core business functions and better serving your customers. At the end of the day, you will see an increase in efficiency, productivity and overall business management of your organization.
Why Choose Mindy Support for Back-Office Support
We are experienced in handling back-office support tasks
We deliver tailored to your unique needs services according to ISO 9001:2015 standards
We set KPIs for your project and get them done
We provide retention support and free staff replacement
We are stable and trusted by several Fortune 500 and GAFAM companies
IT & Security systems corresponding to the international standards in accordance with ISO 27001 and worldwide best practices
Sales & Marketing Support Teams
Let us handle the routine tasks in sales & marketing and focus on the strategic and creative vision. Develop your business, create better awareness, and drive your sales up. We will support your business growth and will take care of lower-level tasks.
We can cover the following:
Inbound Sales & Marketing
Outbound Sales & Marketing
Lead Generation (research, database management)
Content management and copywritingм
Search engine management (SEO, SEA, SMM)
Search engine reputation management (SERM)
Email correspondence (Email campaigns: initial letters, follow-ups, answering FAQs)
Setting up calls/meetings with prospects
Communication with potential customers via email, Linkedin and social media
Managing CRM system
We increased the speed of data processing by 1,000 times just in 6 months
Our client, the leading operator of fast-moving consumer goods (FMCG) cashback applications in the Netherlands, received a huge number of receipts via the app. Someone had to verify each receipt and then transfer all data from the receipt to a database. We’ve grown the team from 8 to 110 members. And managed to manually process an average of 56,348 receipts per day.