
Why do companies hire BPO service providers?
Business Process Outsourcing is the strategic use of external resources to handle the tasks that require special skills or low-level tasks to cut costs. Reasons to outsource your business activities:
- Enhancing business focus
- Access to world-class expertise
- Decreasing costs
- Increasing efficiency and quality of work
- Flexibility to scale up or down
- Distributing risks with the partner company

Why Outsource to Ukraine?
Best Price/Quality RatioEven though other outsourcing locations may offer cheaper prices, you get a better price to quality ratio with us.
Convenient Location and Time ZoneOur dedicated teams are located in Ukraine which is only a 1-2 hour flight from most EU locations. Our convenient time zone allows us to cover off duty hours in the USA, while being aligned with the business hours in the EU.
Education excellence & extensive expertiseWhile Ukraine has become a world renown IT outsourcing destination, it has a lot of educated and hard working professionals in the BPO industry as well. Ukraininan workers take a lot of pride in their work and always come to the table with suggestions on possible improvements to products and services.
Ukraine is Making Strides in CybersecurityAs the recent cybersecurity rankings show, Ukraine makes cybersecurity a priority and is quickly climbing the ladder to become one of the most trustworthy countries in Eastern Europe and the world at large. Organizations like USAID are also planning to invest $38 million dollars over the next four years to implement regulatory reforms and cyber workforce development.
Culture & MentalityThe mentality of Ukrainian workers is closely aligned with those of our US and EU partners. They freely voice their opinions and will work out a compromise to deal with any conflicts. Ukraine shares many of the same cultural values and mindsets with the US and EU, in comparison to other outsourcing destinations.

Why Outsource to Mindy Support?
Mindy Support is a trusted partner for several Fortune 500 and GAFAM companies, and busy start-ups worldwide. It is the largest data annotation provider in Eastern Europe with more than 2,000 employees in six cities throughout Ukraine and customers in more than 20 countries worldwide.
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Expertise & QualityWe get it done with the highest quality from the 1st try
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Trusted by Fortune 500 CompaniesStable and strong enough to keep excellence while rapidly scaling
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Tailor-made to your requirementsOur goal is to figure out the most appropriate solution in line with your business needs
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Robust SecurityIT & Security systems corresponding to the international standards in accordance with ISO 27001 and worldwide best practices
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Dedicated PM and QM ControlDedicated project management team for every project and unique quality assurance system
Top Ranking BPO Company
Ranked among Top Back Office BPO Services firms
Ranked among Top BPO Companies in Kiev, Ukraine
Ranked among Top 100 Sustained Growing Companies
Ranked among Top Artificial Intelligence Companies
Our Customers Say

How To Build Your Outsourcing Team
Getting started with your own outsourced business process team is as simple as can be. The first step, reach out to us via email or phone and tell us about your current business process needs.
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