Helping an AI Analytics Company Increase the Accuracy of Their ML Model to Over 90%

  • Client Profile:

    Industry: Computer Software
    Location: USA
    Size: 51-200

  • Company Bio

    Our client develops cloud-based analytics tools to help businesses draw actionable insights from text on a massive scale. With domain-expertise in the Financial sector, the client’s products transform unstructured data into targeted information and deliver it in elegant formats that are intuitive to use, frictionless to onboard, and designed to complement existing workflows.


Mindy Support provided top-quality data annotation services to help increase the accuracy of the client’s ML model.

Business Challenge

Even though the client  has extensive experience in the ML sphere, they are always looking to increase the accuracy of their products to provide deeper insights for their clients. They were looking for a reliable partner in the data annotation area who could label the training data sets with a high level of accuracy that was necessary to increase the overall accuracy of the model. 

Solutions Provided by Mindy Support

Mindy Support assembled a team of data annotators to handle the necessary workloads. We held daily meetings to go over deliverables and conduct quality assurance efforts.Thanks to the collaboration and overall hard work of our annotation teams we were able to reach the desired result of improving the model accuracy to 90%+ precision and recall accuracy rate. 

Mindy Support is ISO 9001 and ISO 27001 certified. Our information security management system (ISMS) is built on the basis of international standards that helps organizations keep information assets secure.

We are committed to respecting all rights of the data subjects under the General Data Protection Regulation (GDPR) (EU) 2016/679. According to the Article 28 of the GDPR, the relationship between the controller and the processor are regulated by Data Processing Agreement, which we put in place with every Client.

Get a quote for your data labeling project