Outsource your Сustomer Сare with Mindy Support

We offer cost-effective customer support and back-office teams, available 24/7 in 30+ languages.

Get a quote
ISO picture
ISO picture
AICPA picture

Projects

0

Staff agents

0 +

CSAT

0

Languages

0 +

6 Top Benefits
of Working with Mindy Support

Increase your CSAT to 99%

with our dedicated management
team

Customer support in 30+ languages

with agents based all over the world.

Reduce costs by 50%

by setting up a dedicated offshore team.

Safeguard your data

with our ISO 27001 verified processes.

Multi-channel support

chat, e-mail, phone, messenger, social media and more.

Eliminate risk

We handle all the risks of sourcing, recruiting, and training your team.

Customer Support Services We Can Help You With

Mindy Support provides comprehensive outsourced customer support service to help you grow your awareness and build a loyal customer base. Take advantage of our services, which offer customer support in various languages, 24/7, across multiple channels, and show your dedication and commitment to your customers. Our customer support services deliver top-quality assistance at a fraction of the cost, creating a win-win for your business.

Customer Care

Customer Care

Customer care outsourcing can help you cover any time zone you need, provide support in languages other than English and increase critical customer service metrics.

Read More About

Ecommerce Support

Ecommerce Support

With so many tasks involved in handling support requests in e-commerce, it simply makes sense to hire customer support services. Mindy Support can help you manage all facets of customer orders, such as providing customers with additional information, helping them navigate the checkout process, and assisting them with returns and any other issues or inquiries to provide them with the best customer support services possible.

Read More About

AI Chatbot

AI Chatbot

AI Integrated Omnichannel Solution – AI and human agents enable consistent support across multiple channels, eliminating frustration and providing a unified view of customer history and preferences.

Read more about

Tech Support & Help Desk

Tech Support & Help Desk

When your clients have even the most simple issues while using your products and services, they will not hesitate to contact the helpdesk. Mindy Support can help you assemble a qualified team to manage the helpdesk as all tiers of technical support. This way, your clients will have the confidence to purchase your products or services, knowing that there is a dedicated team ready to help them any time they need.

Read More About

Phone Answering Service

Phone Answering Service

Enhance your business communication with our 24/7 Outsourced Answering Service. Elevate customer satisfaction, streamline operations, and never miss a call again.

Read More About

Customer Care

Customer care outsourcing can help you cover any time zone you need, provide support in languages other than English and increase critical customer service metrics.

Read More About

Ecommerce Support

With so many tasks involved in handling support requests in e-commerce, it simply makes sense to hire customer support services. Mindy Support can help you manage all facets of customer orders, such as providing customers with additional information, helping them navigate the checkout process, and assisting them with returns and any other issues or inquiries to provide them with the best customer support services possible.

Read More About

AI Chatbot

AI Integrated Omnichannel Solution – AI and human agents enable consistent support across multiple channels, eliminating frustration and providing a unified view of customer history and preferences.

Read more about

Tech Support & Help Desk

When your clients have even the most simple issues while using your products and services, they will not hesitate to contact the helpdesk. Mindy Support can help you assemble a qualified team to manage the helpdesk as all tiers of technical support. This way, your clients will have the confidence to purchase your products or services, knowing that there is a dedicated team ready to help them any time they need.

Read More About

Phone Answering Service

Enhance your business communication with our 24/7 Outsourced Answering Service. Elevate customer satisfaction, streamline operations, and never miss a call again.

Read More About

We’re Proud to Support These Companies

“In our experience, Mindy Support offers a high return on our customer support outsourcing investment. Many successful meetings with potential clients were won solely on the work they completed. On a personal note, it was a pleasure working with Mindy Support, and certainly should we require their expertise in the future, Mindy Support will be the first business we speak to.”

Cite

Rene Bollier, OnRecruit, Netherlands

“Mindy Support has been able to dramatically raise the company’s customer satisfaction to 80%, which is above 5% of the benchmark. The client has also been impressed with customer support with Mindy Support, particularly their rapid learning abilities, which allows them to provide high-caliber services. They’re responsive, flexible, supportive, and helpful.“

Cite

Pawel Dziadzia, Head of Operations, Shpock Austria

“Mindy Support Support mastered the role quickly and they all of the client’s needs. They proactively seek feedback and are very responsive. Exhibiting great project management skills, they provide great service and have an effective workflow. Customer support with Mindy Support means agents are always available and, the team is always on hand if needed.“

Cite

Emma Schuster, Customer Success Lead, Sweatcoin UK

“Our main goal of cooperation with Mindy Support was to support outbound marketing activities through lead generation. Our dedicated agent, hired by Mindy Support, was able to continually deliver leads based on specific requirements and perform additional tasks upon request. Through regular communication and deep understanding of our company’s needs they delivered high quality results and adhere to deadlines. The customer support outsourcing services they provided helps reach our business objectives.“

Cite

Christoph Burri, Head Partner Relations, Yawave AG, Switzerland

Previous slide
Next slide

Mindy Support is a Global Provider

We work with clients worldwide, ranging from startups to Fortune 500 companies. Our global presence allows us to source and recruit the best talent for your team who meet the needed language and cultural requirements.

Build Me a Team