E-Commerce Customer Service Outsourcing
Deliver 24/7 omnichannel customer support experience – at scale. Stay flexible with fully managed support operations in a simple month-to-month format.
-
10+ years
in the industry
-
24/7
global coverage
-
30+
supported languages
Customer Success in E-commerce
Elevating the Online Shopping Experience
-
Order Management
This includes managing all aspects of your omnichannel business such as managing the call center, processing the order management the CRM and many other tasks.
-
Dedicated Customer Care teams
It can be very difficult to focus on your core business functions and have time to respond to customer inquiries. We can assemble a team for you that will provide comprehensive support for keeping your customers happy.
-
Content Moderation
Not all of the content that the users submit will be fit for publication. Therefore, you need somebody to moderate everything that was sent in before it is posted on your site.
Our Team Will Use Your Tools and Channels
All of our e-commerce customer support agents are proficient in the main communication channels
40+ tools mastered
-
Email
-
Voice
-
App Support
-
Messenger
-
Chat
-
Social Media
Seamlessly integrate agents into your CRM or platform
35+ total platforms
Exploring Case Studies
From Theory to Practice
Trusted Solution by
