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AI insights
Give Your eCommerce Store a Boost With AI
April 17th, 2020
We live in an experience economy where consumers are looking to get a customized experience. They would like to visit an eCommerce s[...]Others
How a 2000 Mindy Support Team Shifted to Remote Work in a Week
April 15th, 2020
With the Coronavirus pandemic still raging in countries around the world, a lot of governments have enacted quarantine measures to p[...]Others
Customer Support Trends for the Digital Age
April 13th, 2020
The customer support area has changed significantly over the past decade. The rise of smartphones and tablets has made communication[...]Others
How to Cut Costs and Optimize Business in Times of Crisis
April 10th, 2020
The recent outbreak of the Coronavirus (COVID-19) has caused more than just a global pandemic, but potentially a worldwide recession[...]AI insights
The Uses of Facial Recognition Across Industries
April 7th, 2020
Facial recognition is a technology that has a lot of applications across many industries and offering a lot of benefits and features[...]AI insights
Natural Language Processing 101
April 6th, 2020
We all love to use a virtual personal assistant such as Alexa, Siri, Cortana, and many others, but have you ever wondered how these [...]Others
Is the COVID-19 Crisis Stretching Your Customer Support Thin? We Have Some Solutions
April 2nd, 2020
Companies all over the world have been impacted by the Coronavirus pandemic causing widespread service disruptions. Customers are ha[...]AI insights
Automation Will Never Replace These 5 Jobs
March 30th, 2020
A lot has been made of the “robot apocalypse” where machines come in and take over jobs usually performed by humans. One of the main[...]Others
The Benefits of Having a Remote Team
March 27th, 2020
With the recent outbreak of the Coronavirus (COVID-19) forcing employees to work from home, companies that do not have a plan for re[...]
