Nowadays companies have a wide selection of outsourcing providers to choose from and all of them are claiming to be the best. However, the biggest reason Mindy Support was able to grow and become one of the largest BPO companies in Eastern Europe is that we provide our clients with the most value to help them grow. Let’s take a look at why so many companies trust Mindy Support with their data annotation and BPO needs.
We have a proven track record of actualizing projects of all sizes and we use all of this expertise to get things right the first time around. Some of our competitors might be cheaper in terms of hourly rates, but in the end, you will end up paying more because the work will not be up to the quality that you expect. This is particularly crucial when it comes to data annotation projects because you are relying on the outsourcing company to provide you with quality annotation services since the overall success of your project depends on it. We understand how important each and every detail is to you and have a lot of processes in place to make sure everything gets done.
Emphasis on People and Culture
Every business is only as good as the people that work there and Mindy Support is no exception. We do everything we can to retain the best talent with career advancement opportunities. In fact, a lot of our middle management staff started out as data annotators and were able to grow into managerial positions. Also, we understand that some of the tasks are very tedious and it can be very easy to lose concentration. This is why we reward quality work with monetary incentives and other prizes. In general, we do everything we can to promote a fun and rewarding work culture by regularly conducting team building activities, motivating events and training, among other things.
By being able to retain our employees, all of the knowledge and expertise that they accumulated over the years remains in-house and we will be able to apply it to future projects.
Stability and Scalability
While a lot of companies have been cutting costs and laying off workers this year, Mindy Support kept growing and opening new locations. We know how much our clients rely on us to provide them with the BPO and data annotation services and we’ve kept our commitments even during a time of crisis. By offering such stability, we enabled some of our clients to scale and expand the size of their teams. Since we currently have 2,000 employees on staff and counting, we were able to scale quickly by shifting around internal resources without sacrificing quality.
Dedicated R&D Center
One of the ways we go above and beyond for our customers is by customizing the tools that our teams are using for projects. Data annotation teams need to use complex software to perform their job correctly and we adjust the tools to better fit the individual project needs and workflows. It helps us be more productive. Our R&D engineers can customize the tools for a specific client need .
Robust Security and Confidentiality
Our IT and security systems comply with international standards and are in accordance with ISO 27001 and worldwide best practices. We regularly apply software patches, and keep an eye out for all kinds of social engineering attacks. As you can imagine, AI and ML projects are very advanced and include a lot of trade secrets and intellectual property. Some of GAFAM and Fortune 500 companies trust us with confidential information and such a culture of mutual understanding is something that we are very proud of.
Find Out for Yourself What Makes Us Different
While we offer our clients all kinds of added values to increase their ROI, the best way to learn about them is to try it for yourself. We will guide you through the entire process and help you build your team using a clear project management approach starting from roadmapping and recruiting and all the way to the launch date. We use industry best practices and know-how to get all of the processes aligned correctly right from the start to ensure smooth operation down the road. We take responsibility for the quality and provide outstanding service.