Multilingual Customer Support Team

Services provided: Other

Published date: 25.01.2021

Read time: 1 min

Client Profile

Industry: Hospitality
Location: Zug, Switzerland
Size: 51–200 employees

Company Bio

Our client provides luxury apartments, cars, and hotel rooms and organizes vacation activities in Switzerland. The company is totally digital and has no physical reception office. They offer self-booking, self-check-in, and 24/7 customer support

Challenge

Our client requested a team of customer care agents who could handle customers’ questions and complaints. These agents would help customers book apartments and hotel rooms, find their way to their accommodation, and check in by themselves. Agents would also be available 24/7 to meet any needs during a customer’s stay. This might include handling hotel room service requests, providing information about activities in the area, and answering any questions about the accommodation.

Solution

Results

SHARE ON LINKEDIN POST ON TWITTER

TABLE OF CONTENTS

Stay connected with our latest updates by subscribing to our newsletter.

✔︎ Well done! You're on the list now

GET A QUOTE FOR YOUR DATA LABELING PROJECT

We have a minimum threshold for starting any new project, which is 735 productive man-hours a month (equivalent to 5 graphic annotators working on the task monthly).