Helping an IT Recruiting Company Go About Their Daily Tasks

  • Client Profile:

    Industry: IT Recruiting
    Location: Sweden
    Size: 11-50

  • Company Bio

    The client does a lot of the heavy lifting in sourcing and recruiting qualified candidates. They automate search, screening, and outreach, so their clients can spend more time on interviewing that could potentially be a good fit.

Overview

Mindy Support helped an IT recruiting firm perform some of the mundane, yet necessary processes that are a part of the recruitment process.

Business Challenge

While the client has a significant level of automation while scouring databases for qualified candidates, the people that are chosen to proceed further in the application process by the automated system need to be verified by a human agent. This person would also confirm that the candidates meet specific hard and soft skill requirements. The client did not have such an employee and the quality of the sourced candidates therefore decreased. 

The client was looking to hire an agent to perform this work and turned to Mindy Support for assistance. 

Solutions Provided by Mindy Support

Mindy Support found the right agent for the client that satisfied all of their requirements. In fact, the client was so happy with the work of the first agent that they decided to expand their team to 3 people. In addition, the client wants to fill additional recruiter vacancies they have, with our help, thereby growing the project to 4 people.

Mindy Support is ISO 9001 and ISO 27001 certified. Our information security management system (ISMS) is built on the basis of international standards that helps organizations keep information assets secure.

We are committed to respecting all rights of the data subjects under the General Data Protection Regulation (GDPR) (EU) 2016/679. According to the Article 28 of the GDPR, the relationship between the controller and the processor are regulated by Data Processing Agreement, which we put in place with every Client.

Results

  • The team grew from just one agent to 3 in just a few months

  • Further plans of expansion to 4 agents