With the recent outbreak of the Coronavirus (COVID-19) forcing employees to work from home, companies that do not have a plan for remote work are having difficulties making the transition. This includes maintaining the necessary communication, ensuring cohesive business processes and other day-to-day activities that make up the regular workday. One of the ways companies can be better prepared for such a scenario in the future is by outsourcing some of their work to a trusted service provider. Let’s take a look at some of the benefits of hiring an outsourcing team and how it can give your business a competitive edge.
Keep Your Working Process Up and Running
Even though a lot of the work is now done remotely, the day-to-day activities are going on as usual without skipping a beat. This is done by implementing outstanding organizational processing allowing all of the work to get done regardless of where our team members are located. It is the responsibility of the service provider to make sure that employees have everything they need to work from home, all of the tasks are getting done on time and maintain proper communication with the client on how the transition is going.
Since data annotation can become redundant and tedious, Mindy Support tries to make all of the tasks fun and enjoyable by offering monetary incentives, prizes and career advancement opportunities. If your team members are motivated and take pride in their work, they will provide you with top quality results no matter where they are working. However, it is the responsibility of the outsourcing company to provide the necessary motivation and working conditions to keep employees focused and engaged over the course of the entire project.
Having workforce flexibility is important because you never know when you will have to scale your project. This is especially true if you are working on a machine learning project that requires large volumes of data to be annotated. For this reason, it is a good idea to partner with an outsourcing provider that has the ability to shift around internal resources and hire new candidates quickly to keep the project on schedule.
One of the big advantages of working with Mindy Support is that we have more than 2,000 in 6 cities across Ukraine. This allows us to handle sizable projects and shift around team members internally to handle increased demand. You have complete control over the size of your team. You can scale up or down depending on your needs. If you decide to scale up, you will be able to do so without sacrificing the quality of the data annotation or any other BPO processes.
Access to a High-Quality Talent Pool
There are certain data annotation and BPO tasks that must be completed by trained professionals. A good example of this is medical data annotation. Companies are looking to hire doctors who will annotate X-rays, MRIs, and other medical images to train their AI systems to better diagnose patients. However, it could prove costly to hire a doctor and pay them a high hourly wage for them to sit there and annotate thousands and thousands of images. Moreover, not a lot of doctors will be willing to perform such activities in the first place.
When you outsource your medical and other data annotation needs, you will have access to a vast talent pool of highly qualified candidates. Not only will the outsourcing company help you find exactly whom you are looking for, but it will also help you reduce some of the costs. In Ukraine, there are 64 medical schools, 47 medical colleges, 2 nursing institutes, and 12 medical universities. A lot of students from India, China, Nigeria and other countries travel to Ukraine to get a quality medical education which boosts the credibility of Ukrainian institutions on the world stage.
Outsourcing Leads to Efficiency
Outsourcing some of your low-level tasks will make your in-house employees more efficient because they will be able to focus more on their core business functions. As far as your customers are concerned, you will be able to provide them with better service because you will have dedicated customer care agents ready to assist them which will lead to increased customer loyalty. When we put it all together, having outsourced teams is a win-win for everybody.
Posted by Il’ya Dudkin