Hire Technical Support Engineers
Mindy Support provides comprehensive first-, second- and third-line outsourced technical support tailored to your unique needs. Our experienced remote technical support specialists work with companies of all sizes across diverse industries.
Quality technical support teams are essential for maintaining uninterrupted internal and external service processes. However, the cost of maintaining such specialists in-house can prove to be costly, especially for startups, small and medium-sized businesses. In fact, a lot of times executives such as the CTO or VP or Engineering will have to perform basic tech support functions, simply because it is too expensive to hire full-time tech support employees.
Mindy Support can help companies alleviate the hassles and costs of providing top-quality technical support by offering companies to outsource their tech support to our highly qualified professionals in Ukraine.
Value We Offer
Top Ranking BPO Company
Top Back Office BPO Services firms
Top BPO Companies in Kiev, Ukraine
Top 100 Sustained Growing Companies
Top Artificial Intelligence Companies
Let’s Collaborate
BUILD ME A TEAMHow Can You Benefit from Outsourcing Tech Support
/01 Quality Assurance
We’re ISO 9001:2015 certified, which means that Mindy Support sticks to internationally accepted quality standards. Our outsourcing company implements only proven and time-tested quality management techniques and control metrics. Our Quality Assurance team makes sure each project is carried out with the highest level of professionalism.
/02 Data Security
Our team understands how important it is for some companies to remain anonymous when outsourcing staff and sharing sensitive information. Your private data will remain secure and will never be disclosed to anyone outside of our company. We have a reliable information security management system (ISMS) based on the ISO 27001 standard.
/03 Complete Teams
When we say that we’ll build a team for you, we mean that we’ll get all the experts you need. You won’t have to search for a project or retention manager separately, for instance. We have specialists to meet all of your business needs.
/04 Multilingual Support
Most of our clients have international businesses, meaning their customer care service reps should speak several languages at a time. It’s not that easy to find multilingual experts, but we manage to do so. Build a team of professionals who speak English, German, French, Spanish, Russian, Ukrainian, Polish, and other languages.
/05 Variety of Services
Mindy Support provides more than call center functions. From back-office support to technical support, you can rely on Mindy to build diversified teams upon your request.
/06 Bargain Prices
In-house staff are expensive. In addition to the high wages, extra office space, and equipment, your company might need to hire more managers to supervise another team. We’re here to help you save money with affordable remote teams.
/07 Small & Large Projects
Our outsourcing company from Ukraine is happy to help both startup businesses and large enterprises. We can assist with expanding your team from 10 to 1000+ people. It won’t take too much time, as we have a lot of experience in this field.