5 Times Faster Data Processing in 6 Months

Using our client’s app, users can discover the best discounts at nearby shops, bars, restaurants, and retail chains. Business owners can use the app to promote their businesses with coupons, attracting more clients and converting clicks to bricks. The app also allows businesses to define their customers’ needs and wants by asking customers to fill in an online form with questions, then take photos of their receipts in order to convert them into discounts. Sounds great, doesn’t it?

A challenge arose when our client received a huge number of receipts via the app. These receipts needed to be processed manually, meaning someone needed to verify each one and then transfer all data from the receipt to a database.

Mindy Support formed a team with a team leader who communicates directly with the client’s management. The team leader receives all tasks and training materials, adapts them for the team, and then conducts a workshop in which they explain details of the work. They also act as a supervisor and quality control manager, ensuring that all tasks are done accurately.