Appointment scheduling, patient inquiries and guidance on services and coverage.
Outsourced Multilingual Customer Support, Enhanced by AI
We offer cost-effective and 24/7 omnichannel customer support outsourcing in 50+ languages, tailored to your business needs. Our global human experts, AI agents or a blend of both, working together to deliver meaningful support where efficiency meets empathy and your brand presence stays strong.
Human expertise and empathy boosted with AI speed and efficiency
We deliver customer service solutions while safeguarding your brand voice, compliance and trust to improve response times, interaction quality and exceptional customer satisfaction. Earn trust, not just tickets!
Human-Led Customer Support
Real people, real conversations: Dedicated agents providing fast multilingual support, resolving complex issues with empathy, consistency and a deep understanding of your customers across any time zones.
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Technical Support Outsourcing
Where frustration meets patience and solutions: Multilingual technical support that handles troubleshooting and more complex cases quickly, reducing response times while keeping your reputation protected.
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Social Media Customer Service
Social media is the new frontline of customer support: 24/7 multilingual customer service that responds instantly to questions and reviews fast across all social channels to manage interactions and boost engagement.
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AI-powered Voice & Text Agent
AI that actually solves, not just replies: Automate up to 80% of customer queries with a smart AI agent that handles routine questions and delivers instant, 24/7 support across all channels.
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Why Choose Our Customer Support Outsourcing?
Mindy Support helps businesses worldwide scale their customer service with 24/7, multilingual customer support outsourcing, combining professional human agents with smart AI tools to keep every interaction fast, consistent and on-brand.
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250
Projects
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500+
Staff Agents
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99,3
CSAT
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50+
Languages
Key Benefits of Our Customer Support Services
Make every customer interaction faster, clearer and more human.
Partner with Mindy Support to combine multilingual human teams with smart AI tools, so every customer interaction becomes faster, smoother and more personal.
Industry-Specific Solutions
We tailor our customer support outsourcing services to meet the unique needs of various industries – and if you don’t see yours listed, we’re flexible and ready to adapt to your specific requirements
Retail & E-commerce
Order management, returns, and customer guidance
Telecommunications & Media
Technical assistance and customer onboarding.
SaaS & IT
Software support, user guidance and troubleshooting.
Travel & Hospitality
Booking assistance, trip planning, & real-time customer service.
Banking & Finance
Account support, transaction queries and fraud or card-related assistance.
Healthcare & Beauty
We Proud to Support These Companies
Our Global Presence
Frequently Asked Questions
How do you ensure quality when using AI in customer service?
All AI interactions are supervised by trained human agents who review performance, handle escalations and continuously retrain the system. We also use QA checks, conversation audits and clear escalation rules to ensure every AI-assisted interaction meets our quality and brand standards.
Can your service integrate with our existing CRM and ticketing system?
Yes. We integrate with tools like Zendesk, Freshdesk, HubSpot, Salesforce, and custom platforms.
How fast can we launch?
Typically within 4 weeks, including onboarding, integration, and training.
Is my customer data secure?
Absolutely. We follow ISO-certified protocols and GDPR compliance to ensure data confidentiality and safety.
Do you provide 24/7 multilingual coverage?
Yes. Our teams operate in multiple time zones, covering over 50 languages.