What we can do for your business
Inbound and outbound campaigns
Dedicated marketing and sales departments
Content management and copywriting
Search engine management (SEO, SEA, SMM)
Search engine reputation management (SERM)
Why should you outsource data processing services to us?
130 successfully completed projects
- Experienced multi-lingual remote teams
- Proactive and insightful management
- Retention support to keep your teams happy
- Internal and time-tested quality control and assurance system
(ISO 9001:2015 certification)
- 100% secure processes (ISO 27001:2013 certification)
Case Study: A simple way of bringing a niche product
to new markets
to new markets
Industry: Mechanical and Industrial Engineering
Location: Winterthur, Switzerland
Size: 11–50 employees
Our client is a Swiss-based mechanical and industrial engineering company targeting new markets with its innovative coating thickness measurement system. Target markets include the UK, Eastern Europe, France, Italy, and Spain.
To meet their market expansion goals, our client hired three assistants from Mindy Support: one with excellent English to target English-speaking countries; a second fluent in German to target Austria, Switzerland, and Germany; and a third speaking both French and Italian. We created a team with these three employees. Creating a team is a good way to get people engaged and motivated, which ultimately leads to more sales.
It was a pleasure for me to work with such a dedicated and professional team as Mindy Support. I was impressed by the inspiration that drives their staff to overcome challenges and do all the best
– Happy Customer
Growth of interest
Our client produces a sophisticated product. They faced difficulties finding potential customers and explaining the product’s benefits to them. Mindy Support helped our client find potential customers and clearly explain the product to them, increasing sales in existing markets and helping the company enter new markets.
WE GET IT DONE.
At first, it wasn’t easy for each assistant to reach even one to two interested customers per month. Everything was going quite slowly, and it didn’t seem that our efforts would ever start bringing results. So, we set a goal for each of our assistants to reach six interested people and locate 500 new contacts per month. After trying a few different approaches, we found a formula that works. We started to understand the specifics of the product at the same level as the manufacturers. This meant we could easily select companies that might be interested in the product and were able to create an approach for reaching them.
Mindy Support is ISO 9001 certified. Our information security management system (ISMS) is built on the basis of ISO 27001:2013 international standards that helps organizations keep information assets secure.
We are committed to respecting all rights of the data subjects under the General Data Protection Regulation (GDPR) (EU) 2016/679. According to the Article 28 of the GDPR, the relationship between the controller and the processor are regulated by Data Processing Agreement, which we put in place with every Client.
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