Building a High-Level Customer Service Team for a Global Wellness Brand Challenge - Building a Customer Service Team Pexly had to build a team of...
Building a High-Level Customer Service Team for a Global Wellness Brand
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Integrating a Customer Support Agent for the Car Rental Company
Integrating a Customer Support Agent for the Car Rental Company Company Bio The client is a car rental company in Portugal with over 20 years of...
OPTIMIZING SUPPORT: SHARED CUSTOMER SERVICE TEAM FOR LOW TICKET VOLUMES
Clients Profile: Companies with low ticket volumes across diverse industries such as travel, retail, telecom, ecommerce, e-learning, and more....
Building Successful Remote Teams for Travel Arrangements Industry
Client Profile: INDUSTRY: Travel Arrangements HQ: Montreal, Canada Client Profile: 51–200 employees Company Bio:Operating in the travel arrangements...
Amazon Customer Support Solution for Toy Manufacturer
Client Profile: INDUSTRY: Consulting services for product development HQ: Chicago, USA SIZE: 11–50 employeesOverview A startup providing support and...
Tech Support & NOC Team for a Global Telecom company
Client Profile: INDUSTRY: Telecommunication, Voice andData Services HQ: New York, USA SIZE: 51–200 employeesOverview Pexly is providing Tier-1 and...
Enhancing Customer Experience for Augmented Reality Company
Client Profile: INDUSTRY: Augmented Reality HQ: Finland Company Bio:The customer is a Finnish-based company that combines game development and...
Building a Customer Service Team for a Global Beauty Brand
Client Profile: INDUSTRY: E-Commerce, online beauty brand HQ: New York, US; with branches in the UK, Germany, Australia Company Bio:Our client is a...
BOOKINGS VERIFICATION SERVICE FOR A TRAVEL TECHNOLOGY COMPANY
Client Profile: INDUSTRY: IT and Travel technologyHQ: Madrid, Spain. The central database is located at Erding, Germany. The major development...
Content moderation service for a global online marketplace
Client Profile: INDUSTRY: E-Commerce, Marketplace HQ: Mannheim, GermanyCompany Bio Our client is a leading global online marketplace providing a...
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Building a High-Level Customer Service Team for a Global Wellness Brand
Building a High-Level Customer Service Team for a Global Wellness Brand Challenge - Building a Customer Service Team Pexly had to build a team of diverse agents who would provide excellent customer service all over the world through email and various social media...
Integrating a Customer Support Agent for the Car Rental Company
Integrating a Customer Support Agent for the Car Rental Company Company Bio The client is a car rental company in Portugal with over 20 years of experience. They offer a wide range of vehicles and services, and are committed to providing their customers with the best...
OPTIMIZING SUPPORT: SHARED CUSTOMER SERVICE TEAM FOR LOW TICKET VOLUMES
Clients Profile: Companies with low ticket volumes across diverse industries such as travel, retail, telecom, ecommerce, e-learning, and more. Despite lower ticket volumes, these companies still require efficient customer support to address inquiries, provide product...